For teams deploying voice agents
Build emotionally intelligent voice agents that earn trust.
Choosing your first agent or improving the one you run, find the conversations it handles badly before your customers do.
Deliver better conversations for the people you serve.
Hume helps teams choose, configure, evaluate, and improve an agent for the people it will serve.
Meet patients with empathy when it matters most.
Communicate with clarity and compassion, respond to hesitation or distress in a patient’s voice, and know when to involve a human.
Test care navigation, scheduling, and adherence with simulations and human raters, judging tone, escalation, and patient experience before launch.
Patient
“I’m not sure I should take this medication.”
Healthcare agent
“I understand why you’d want to be sure. I can review the instructions you were given or connect you with your care team.”
Illustrative exchange
Measured across
60+ metrics across 15+ evaluation dimensions
- Emotional expression
- Naturalness
- Expressiveness
- Robustness
- Problem redirecting
- Role fit
- Languages supported
- 50+
- Speech samples
- 100M+
- Emotion science research
- 10+ years
Build the right agent for the job.
Agent Selection
Choose the right agent stack.
Benchmark candidate agents and voice models against your own use case before you commit to a provider.
Private evaluationsExpression Measurement
Help the agent respond to how people speak.
Timestamped, speaker-aware measurements the agent can act on: adapt tone, hold back on an interruption, escalate when a caller sounds distressed.
Expression APITest the agent. Improve every release.
Recreate accents, noise, interruptions, and difficult requests against your agent's endpoint. Test whether it stays in role, follows guardrails, and escalates appropriately.
