API Data Usage Policies
Last updated: Jul 21, 2023
The Hume AI API processes user data, and returns annotations of expressive behavior. We refer to this data as API data.
Hume AI will not use data submitted by customers via our API to train Hume AI models or improve Hume AI’s service offering. Data submitted by the user through our Custom Model API will only be used to train the customer's model.
Only data submitted by the user through the Hume Registry endpoint, as a part of our Custom Model API, is retained until the user deletes the file. A limited number of authorized Hume AI employees, can access this data to investigate and triage support requests. They may also access the data to investigate and verify suspected abuse. Hume AI may still have content classifiers flag when data is suspected to contain platform abuse.
Note that this data policy does not apply to Hume AI's Non-API consumer services like Playground. You can learn more about these policies in our data usage for consumer services FAQ.